Val joined the company as Administrative Coordinator in October 1987. She transitioned to the role of Senior Underwriter in September 2001, when she assumed responsibilities of office management, finance and human resources. In January 2004, Val became the President of Bilbrey Insurance Services and, on January 1, 2013, assumed the role as Chief Financial Officer (CFO).
Val holds a Bachelors of Science Degree from Western Michigan University.
She and her husband, Ken, were inducted into the Iowa League of Cities Hall of Fame in September 2009. The pair were also named 1999 Johnston Business Persons of the Year.