Joni has more than 25 years of experience in the insurance industry. Prior to joining the ICAP team in November 2001, she gained invaluable experience as a stenotypist, an administrative assistant and an assistant in Human Resources (HR).
Joni handles a wide variety of responsibilities for the ICAP team, and is truly a Jane of all trades. If you call the ICAP office, you might hear Joni answer the phone. You'll know it's her by her soft voice and chirpy demeanor.
Joni received her Administrative Secretary Degree from Des Moines Area Community College (DMACC).
Originally from Grand Junction, Joni is a true Iowan. She currently resides in Des Moines, where she keeps busy with her two adult children and their families.