Frank Miller, Claims Manager
Frank has been the Claims Manager for Public Entity Risk Services of Iowa (PERSI) since its inception in 1998.  Previously, he spent 24 years with Traveler’s Insurance Company, for which he managed lines of insurance throughout the United States.   Frank obtained his Bachelor of Science Degree in Finance from...
Marjie Akers, Claims Administrative Assistant
Marjie joined the ICAP team in May 1998 and has worked on behalf of both the claims and loss control departments.  In her current role as Claims Administrative Assistant, Marjie handles many administrative and office duties.   Previously, Marjie gained experience at KVI and Farm Bureau Financial Services.  She is...
Brenda Snyder, Claims Adjuster
Brenda has been a representative of PERSI since 2000.  Prior to her employment, she was employed by claims adjuster for Nationwide Insurance and a licensed agent for 15 years.   Brenda has extensive experience and has taken part in resolving casualty and property claims; conducting inspections; analyzing losses and exposures;...
Aaron Scharmota, Claims Adjuster
Aaron has been with Public Entity Risk Services of Iowa since 2001.  Prior to his employment with PERSI, he gained experience as a claims representative for Allied Insurance and as a night team leader for Rain and Hail LLC, where he oversaw operations of three different departments.   Since he...
John Mullarkey, Claims Adjuster
John has been a claims representative for PERSI since 2002.  He specializes in casualty and property claims handling and has expertise in handling numerous profession liability claims investigations and resolutions.     John graduated from Upper Iowa University and Western Wisconsin Technical Institute with degrees in accounting and business.  Prior...
John Baum, Litigation Specialist
John joined Public Entity Risk Services of Iowa (PERSI) in 2005 as a Litigation Specialist.   He is a native of the Des Moines area who earned a BBA in Management Information Systems from the University of Iowa, and a Law Degree from the University of Houston Law School. He...
Tonia Sherman, Claims Adjuster
Tonia joined the ICAP Claims team on March 29, 2010. Prior to her employment with ICAP, she acquired 10 years of property claims experience with Nationwide. Tonia lives in Johnston with her husband and 3 children. She enjoys outdoor activities including camping, fitness, biking, and gardening.
Norma Halling, Loss Control Specialist
Norma Halling, Loss Control Director of Services, serves ICAP as a consultant to new members and coordinator of training seminars and other programs that benefit all Members. Norma earned her Bachelor of Science degree from Aurora University, Aurora, IL, and has since completed an additional degree in Business Administration. She...
Dan Cruse, Loss Control Field Manager
Dan Cruse joined Public Entity Risk Services of Iowa as the Loss Control Field Manager in September 2012. He has more than 30 years of experience in the safety field, more than 20 of which were in the insurance industry.   Dan graduated from the University of Wisconsin-Platteville, where he obtained...
Gary Modlin, Claims Representative
Gary joined PERSI as an adjuster in April 2012 after obtaining 17 years of personal lines casualty claims experience.  He was previously employed at Allied Insurance, where he held positions as a Casualty Claim Representative, Subrogation Specialist, Claims Call Center Supervisor, Subrogation Manager, Casualty Claim Manager and, for the last...
Todd Christianson, Loss Control Specialist
Todd Joined York Risk Services Group as a Loss Control Specialist in June 2014.  Prior to joining York, he spent ten years as a Safety Coordinator for Silgan Containers Mfg. Co. There he specialized in safety program development and implementation, training, incident investigation, and auditing. He is originally from Waukesha,...
Janis Hochreiter, Loss Control Specialist
Janis joined York Risk Services Group as a Loss Control Specialist in May 2014.  Prior to joining York, she spent 11 years at Allied Group Insurance and three years with Ohio Casualty Group Insurance as a Loss Control Specialist.  She also had an opportunity to try several other business ventures...
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Iowa Communities Assurance Pool
5701 Greendale Road(t) 800.383.0116
Johnston Iowa 50131(f) 515.276.7522
© 2014 Iowa Communities Assurance Pool. All Rights Reserved.
Wednesday, Sept. 24, 9 am - Noon
Mid America Center, Council Bluffs, IA

Michael Bazzell is a renowned Computer Crime Specialist assigned to the FBI's Cyber Crime Task Force. Mr. Bazzell is known worldwide for his interactive presentations on cyber crime.

Mr. Bazzell will provide examples of how hackers work and offer advice on what you and your entity can do to protect against cyber related crimes.

Attendees will learn how password hackers, debit card skimmers, key loggers, email scams, cellphones, security questions, public computers, wi-fi and online devices are emerging threats against cities.

Mr. Bazzell will also display solutions on how you - and your entity - can stop the threat.

This is a seminar you won't want to miss!
Attendance is limited and advance registration is required.
Registration will automatically enter you in an event raffle to win a Samsung Galaxy tablet with privacy screen, among other prizes. *To win, individual must register in advance and be present for the duration of the educational seminar to win.